sHIPPING & DELIVERY

Everything you need to know about how your Planktonic order gets to your door

How it works

Every piece is made for you.

Planktonic operates on a made-to-order basis — nothing sits in a warehouse waiting. The moment your order is confirmed, production begins on your specific piece. This keeps waste out of the system and ensures the quality of every single garment.

What this means in practice: your order moves through two stages — production, then shipping.

Production time

2–5 days

up to 7 during busy periods

then shipping

veries by region

see breakdown bellow

Estimated delivery by region

Total time = production + transit. An estimated delivery date will always appear at checkout based on your exact location.

Shipping rates

Free worldwide shipping on orders over $150 USD.

For orders below that threshold, flat rates apply by region:

🇺🇸 United States———————$10

🇲🇽 Mexico——————————————$9.99

Good to know before you order

🕓 Timelines are estimates, not promises

Once your order leaves production, delivery is handled by the carrier. Busy seasons, weather events, and customs processing can all add time. If you need your order for a specific trip or date, order early and leave room for the unexpected.

📍 Where your order ships from

We work with fulfillment partners in North America. Your order is automatically routed to whichever location gets it to you fastest and with the smallest footprint — no action needed on your end.

📦 Tracking your order

You'll get a tracking link by email as soon as your order ships. International tracking may show gaps between updates while in transit or clearing customs — this is normal.

🧳 Customs & import fees

Orders to the US and Canada carry no customs duties. For Mexico, the orders are preferred to be made by email and follow the instructions. For all other destinations, any import fees charged by your country are the buyer's responsibility. If you're unsure, check with your local customs office before ordering.